FAQ
Before you find your way here.
Answers to what we're asked most — reservations, rooms, dining, activities, and policy details. If you don't see what you're looking for, our concierge team is reachable directly through the Contact page.
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Reservations & Check-In
What are check-in and check-out times?
Check-in is 4:00pm; check-out is 11:00am. Early check-in and late check-out can often be arranged based on availability — ask at booking or on arrival.
Is a deposit required?
Yes, a one-night deposit is charged at the time of booking. The remaining balance is due at check-in.
What is the cancellation policy?
Reservations can be cancelled or changed without penalty up to 5 days (120 hours) before arrival. Cancellations within 5 days of arrival are charged one night's stay. Peak periods (major holidays, larch season in October) may carry a longer cancellation window — this will be noted at booking.
Is there a minimum stay?
Most weekends require a 2-night minimum. Weeknight stays and off-peak periods are often available for a single night.
Is there an age requirement for guests booking a room?
The primary guest on any reservation must be at least 21 years old.
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Rooms & Amenities
How many rooms does the lodge have?
Fifty rooms and suites across the main lodge and a small cluster of freestanding Ridge Cottages.
What's included in every room?
A gas or wood-burning fireplace, a soaking tub or oversized rain shower, a stocked Washington-made mini-bar, complimentary WiFi, and a French press with locally roasted coffee.
Do rooms have air conditioning?
Yes, all rooms are climate-controlled for both heating and cooling, though North Cascades summer evenings rarely require it.
Is the lodge accessible?
Yes. Ground-floor and elevator-accessible rooms are available with roll-in showers; please note accessibility needs at the time of booking so we can confirm the right room type.
Is smoking allowed?
Marlowe & Pine is entirely non-smoking indoors, including all guest rooms and cottages. Designated outdoor smoking areas are available. A cleaning fee applies for smoking in a non-designated area.
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Dining
What dining is on-site?
The Timber Table (breakfast and dinner, seasonal Pacific Northwest menu) and The Understory bar (light fare and drinks, open late). Breakfast runs 7–10am; dinner reservations are recommended, especially on weekends.
Can dietary restrictions be accommodated?
Yes — vegetarian, vegan, gluten-free, and most allergies can be accommodated with advance notice. Let the restaurant know when booking your table or note it at check-in.
Is room service available?
A limited in-room dining menu is available from 7am to 10pm.
Is the restaurant open to non-hotel guests?
Yes, The Timber Table welcomes outside diners with a reservation, subject to availability.
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Spa & Wellness
What wellness facilities are on-site?
The Hollow, our riverside wood-fired sauna, plus outdoor soaking pools available to all guests. A small fitness room is open 24 hours.
Do I need to book the sauna in advance?
Yes, sauna sessions (private or shared sunset sessions) should be booked through the concierge, ideally the day before.
Is there a pool?
A seasonal outdoor pool is open May through September. The riverside soaking pools at The Hollow are available year-round.
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Activities & Experiences
Do I need to book experiences in advance?
We recommend booking guided experiences (hikes, fishing, the sauna, The Forager's Table) at least 48 hours ahead, and further out during larch season (late September–October) and holiday weekends, when availability is limited.
Are experiences included in the room rate, or booked separately?
Experiences are booked and priced separately from the room. Some packages bundle a room rate with one or more experiences — ask the concierge or check current offers when booking.
What happens to outdoor experiences in bad weather?
Most experiences run rain or shine; the concierge will advise on rescheduling only in the case of genuinely unsafe conditions (lightning, high water, wildfire smoke).
Is Marlowe & Pine good for a group that doesn't want to be outdoorsy the whole time?
Yes — The Forager's Table, the wine and cider trail, and the sauna are all lower-effort ways to spend a day, and several trails (the Riverside Loop, the Overlook) are easy, self-guided walks rather than full hikes.
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Pets & Families
Is the lodge pet-friendly?
Yes, a limited number of Pine Rooms are dog-friendly. Please note this when booking, as availability is limited. A pet fee applies.
Is Marlowe & Pine good for families with children?
Families are welcome; the primary guest on the reservation must be 21 or older. Many of our self-guided trails and the riverside loop are suitable for kids, though several guided experiences (fly fishing, the sauna) have practical age minimums — ask the concierge for specifics.
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Transportation & Parking
How far is the lodge from the airport?
Approximately 90 minutes (78 miles) from Seattle-Tacoma International Airport by car.
Is parking available?
Yes, complimentary self-parking and EV charging are available on-site. Valet is available on request.
Do you offer an airport shuttle?
We don't run a scheduled shuttle, but the concierge can arrange private car service to and from Sea-Tac on request.
Do I need a car during my stay?
Not necessarily — most on-property experiences include transportation to trailheads or activity sites — but a car gives you the flexibility to explore Cedar Hollow and the Anders Valley independently.
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Weddings & Private Events
Does Marlowe & Pine host weddings?
Yes, we host small, intimate weddings and private events up to 80 guests. Inquiries are handled directly by our events team — please use the Contact page.
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Sustainability
What does Marlowe & Pine do around sustainability?
The lodge runs on geothermal heating, sources the majority of Timber Table ingredients within roughly fifty miles, uses refillable bath amenities in every room, and partners with a local forest stewardship group on trail maintenance around the property.
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General
Is WiFi available?
Yes, complimentary throughout the lodge, cottages, and common areas.
Is there a business center or workspace?
A small workspace with WiFi and a printer is available off the main lobby; most guests work from their rooms or a lounge seat by the fire.
What's the dress code at The Timber Table?
Casual and comfortable — outdoor layers are fine. There is no formal dress code anywhere on property.
Do you offer gift cards?
Yes, available for purchase through the Contact page or at the front desk.